Terms and Conditions


1. Introduction
	1.1 Please read these Terms of Use carefully. By using the Service (as defined), you agree that you have read and understood the terms in these Terms of Use which are applicable to you. These Terms of Use and the Fellowie Policies (as defined) constitute a legally binding agreement (“Agreement”) between you and Fellowie (as defined). The Agreement applies to your use of the Service (as defined) provided by Fellowie. If you do not agree to the Terms of Use please do not use or continue using the Application or the Service.
    1.2  Fellowie may amend the terms in the Agreement at any time. Such amendments shall be effective once they are posted on https://www.fellowie.com or the Application. It is your responsibility to review the Terms of Use regularly. Your continued use of the Service after any such amendments, whether or not reviewed by you, shall constitute your agreement to be bound by such amendments.
    1.3  Fellowie is a technology company which provides a platform for users to obtain services provided by third party providers. Fellowie’s role is merely to link the users with such third party providers. Fellowie is not responsible for the acts and/or omissions of any third party provider, and any liability in relation to such services shall be borne by the third party provider. Third party providers shall not represent to be an agent, employee or staff of Fellowie and the solutions provided by third party providers shall not be deemed to be provided by Fellowie.
2. Definitions
    In these Terms of Use, the following words shall have the meanings ascribed below:
	2.1 “Application” means the relevant mobile application(s) made available for download by Fellowie (or its licensors) to Users and Third Party Providers respectively;
	2.2 “Fellowie” means: Fellowie Co., Ltd.
	2.3 “Fellowie Policies” means the following:
        2.3.1 the Privacy Policy
        2.3.2 the Fellowie provider Code of Conduct or the Fellowie User Code of Conduct
        2.3.3 all other forms, policies, notices, guidelines, frequently asked questions (FAQs), or agreements provided to or entered into by you from time to time;
    2.4.“Personal Data” is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information;
    2.5 “Platform” means the relevant Fellowie technology platform, portal or website that, when used in conjunction with the Application, enables Users to request or access Solutions;
    2.6 “Privacy Policy” means our privacy policy accessible at: https://www.fellowie.com/privacy as amended from time to time.
    2.7 “Service” means the linking of Users to Third Party Providers or other Users through the Application, Platform and/or Software
    2.8 “Software” means any software associated with the Application which is supplied and made available for download and installation by Fellowie.
    2.9 “Third Party Provider” means the independent third parties who provide the Solutions to Users through the Service, including drivers, delivery partners and third party merchants.
    2.10  “User” means any person who uses the Application, Platform and/or Software to search for and obtain the Solutions
    2.11 “User Charges” shall mean charges incurred by Users for the Solutions obtained through the use of the Service, including any applicable tolls, taxes and any other fees or charges that may be due for a particular use of the Service or Solutions.
    2.12 “Provider points” means the behaviour points of third party providers which are deducted when violating the platform rules: missing appointments, cancelling appointments too close to the appointment time, etc.
3. Representations, Warranties and Undertakings
    3.1 By using the Service, you represent, warrant / undertake that:
        3.1.1 You are at least twenty (20) years old, or that you have legal capacity to enter into the Agreement
        3.1.2 All the information which you provide shall be true and accurate
        3.1.3 You will only use the Application, Platform, Service, and Solutions for their intended and lawful purposes
        3.1.4 You will keep your account password or any identification we provide you which allows access to the Service secure and confidential
        3.1.5 You agree to notify us immediately of any unauthorized use of your account or any other breach of security
        3.1.6 You will not try to interrupt or harm the Service, Application and/or the Software in any way
        3.1.7 You will not attempt to commercially exploit any part of the Application without our permission, including without limitation modify any of the Application’s content in any way, or copy, reproduce, publicly display, distribute or otherwise use or communicate them for any public or commercial purpose without our permission
        3.1.8 You will not authorize others to use your identity or user status, and you may not assign or otherwise transfer your user account to any other person or entity
        3.1.9 You will provide us with whatever proof of identity or any other documents, permits, licenses or approvals which we may reasonably request or require
        3.1.10 You will not use the Application for sending or storing any unlawful material or for fraudulent purposes
        3.1.11 You will not use the Application and/or the Software to cause nuisance or behave in an inappropriate or disrespectful manner towards Fellowie or any third party;
        3.1.12 When using the Service and Solutions, you agree to comply with all laws applicable to you and/or your use of the Service and Solutions
        3.1.13 You will not copy, or distribute the Software or other content without written permission from Fellowie
        3.1.14 You will provide accurate, current and complete information as required for the Service and undertake the responsibility to maintain and update your information in a timely manner to keep it accurate, current and complete at all times during the term of the Agreement. You agree that Fellowie may rely on your information as accurate, current and complete. You acknowledge that if your information is untrue, inaccurate, not current or incomplete in any respect, Fellowie has the right but not the obligation to terminate this Agreement and your use of the Service at any time with or without notice
        3.1.15 You will only use an access point or data account which you are authorized to use
        3.1.16 You agree that the Service is provided on a reasonable effort basis
        3.1.17 You agree that your use of the Service will be subject to Fellowie’s Privacy Policy as may be amended from time to time
        3.1.18 You agree to assist Fellowie with any internal or external investigations as may be required by Fellowie in complying with any prevailing laws or regulations in place
        3.1.19 You agree to assume full responsibility and liability for all loss or damage suffered by yourself, Fellowie or any other party as a result of your breach of this Agreement.
        3.1.20 You will not utilise modified devices or applications with the intent of evading detections or facilitating any activities intended to defraud Fellowie or to disrupt the natural functions of the Application
    3.2. If you are a Third Party Provider, you further represent, warrant / undertake that:
        3.2.1 You shall not contact Users for purposes other than in connection with the Service and Solutions
        3.2.2 You shall not give other contact methods to Users or request other contact methods from Users. Whether it be: phone number, email or other application, platform or softwares
        3.2.3 You shall not reverse look-up, trace or seek to trace any information on any other user of or visitor to the Application, or any other customer of Fellowie, including without limitation any user account not owned by you, to its source, or exploit the Application or any service or information made available or offered by or through the Application, in any way where the purpose is to reveal any information, including but shall not be limited to personal identification information, other than your own information, as provided for by the Application
        3.2.4 You agree to be subject to random service quality tests arranged or undertaken by Fellowie, its agents or appointed persons
        3.2.5 If you are required to and do sign up for an account on behalf of your employer, your employer shall be the owner of the account, and you represent and warrant that you have the authority to bind your employer to the Agreement;
        3.2.6 You agree that you are forbidden from giving out coupons and suggesting any other form of discounts to the Users. You are strictly forbidden to use the Service for other purposes such as but not limited to data mining of Fellowie’s information or information related to the Application or the Service. A breach thereof constitutes a grave offence and may be treated as industrial espionage or sabotage, and Fellowie reserves the right to take such action as may be appropriate or permitted under the law against you, and/or any person, whether natural or artificial, directing or instructing you, in the event you use the Service other than for the purpose for which it is intended to be used
    3.3. If you are a User, you further represent, warrant / undertake that:
        3.3.1 Your use of the Service is for your own sole, personal use or, where permitted, for the use of another person who is under twelve (12) years old (“Minor”), in which case you shall assume primary responsibility of the Minor; You will not use the Application, Platform and/or the Software to cause nuisance, annoyance, inconvenience or make fake bookings
        3.3.2  You shall not give other contact methods to Providers or request other contact methods from Providers. Whether it be: phone number, email or other application, platform or softwares
        3.3.3 Where applicable, you will not copy any content displayed through the Application or Platform, including any third party product content and reviews, for republication in any format or media
        3.3.4 You acknowledge and agree that only one (1) account can be registered on one device
        3.3.5 You are aware that when requesting Solutions by SMS or by using the Service, standard telecommunication charges will apply
        3.3.6 You agree that Fellowie may, based on its sole discretion, consider an account to be dormant if there has been no transaction made by you on your user account for a period of six (6) months from the last date of transaction and deactivate or restrict access to your user account.
4. Compatibility
    Different models or versions of routers, browsers and devices may have firmware or settings that are not compatible with the Application, Platform and/or Software. While we continuously develop the Application, Platform and/or Software in order to, as far as possible, support all commonly used devices and models in markets and all browsers where the Application, Platform and/or Software is likely to be accessed from, we do not warrant compatibility of the Application, Platform and/or Software with specific mobile devices or other hardware.
5. License Grant and Restrictions
    5.1 Fellowie and its licensors, where applicable, grant you a revocable, non-exclusive, non- transferable, limited license to use and access the Application and/or the Software to use the Service, subject to the terms and conditions of this Agreement. All rights not expressly granted to you are reserved by Fellowie and its licensors.
    5.2 You shall not:
        5.2.1 license, sublicense, sell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Application and/or the Software in any way
        5.2.2 modify or make derivative works based on the Application and/or the Software
        5.2.3 “mirror” the Application / Software on any other server or wireless or internet-based device
        5.2.4 except to the extent such restriction is prohibited under applicable law, disassemble, decompile, reverse engineer, decrypt or attempt to derive and code or extract software from, theApplication or any software or services made available on or through the Application
        5.2.5 use any manual or automated program or script, including but not limited to web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, (a) to unduly burden or hinder the operation and/or performance of the Application; (b) to conduct data mining or scraping activities, or (b) in any way reproduce or circumvent the navigational structure or presentation of the Application or its content
        5.2.6 post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights
        5.2.7 remove any copyright, trademark or other proprietary rights notices contained on the Application or Platform
        5.2.8 use the Application to:
            (a) send spam or otherwise duplicative or unsolicited messages
            (b) send or store infringing, obscene, threatening, libelous, or otherwise unlawful or tortious material, including but not limited to materials harmful to children or violative of third party privacy rights
            (c) send material containing software viruses, worms, trojan horses or other harmful computer code, files, scripts, agents or programs
            (d) interfere with or disrupt the integrity or performance of the Application or the data contained therein
            (e) attempt to gain unauthorized access to the Application or its related software, systems or networks
            (f) impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity
            (g) engage in any conduct that could possibly damage our reputation or amount to being disreputable.
6. Payments
    6.1 For Third Party Providers:
        6.1.1 The fees which you pay Fellowie  for the Service are due immediately and are non-refundable (“Service Fee“). Subject to any limit stipulated by the applicable law, the Service Fee shall be a percentage of the User Charges, as determined by Fellowie from time to time. This no-refund policy shall apply at all times regardless of your decision to terminate your access to the Application / Platform, our decision to terminate or suspend your access to the Application / Platform, disruption caused to the Service whether planned, accidental or intentional, or any reason whatsoever.
        6.1.2 You acknowledge that the total amount of User Charges paid to you by Users includes the Service Fee, which you collect on behalf of Fellowie.
        6.1.3 Fellowie may, at its sole discretion, make promotional offers with different features and different rates on the Solutions to any of the Users whereby these promotional offers shall accordingly be honored by you. Fellowie may change the Service Fee at any time at its sole discretion..
        6.1.4 Where applicable, Fellowie may administer payments to you and from you by way of an account receivable or e-wallet system (the “Provider’s Wallet“). You acknowledge and accept that you have been duly informed by Fellowie as to methods and procedures of the Provider’s Wallet usage and administration.
        6.1.5 You may check your Provider’s Wallet balance in the Application. The Provider’s Wallet balance set out in the Application shall serve as conclusive evidence of your Provider’s Wallet balance.
        6.1.6 You authorise Fellowie to deduct Credits from your Provider’s Wallet for any purchases you make through the Application or Platform.
        6.1.7 You acknowledge and accept that Fellowie may, at its sole discretion, deduct, withhold, revoke, or do any action with cash or Credits in your Provider’s Wallet, if it reasonably believes that you engage in any fraudulent, illegal or criminal activity, where it reasonably believes you are in breach of this Agreement or where you become inactive from the Service for a certain period as to be determined by the Company.
        6.1.8 Users may pay for your provision of the Solution immediately upon completion of or confirmation of a booking for a Solution, as the case may be, by cash or cashless method(s) such as by credit or debit card (“Card”). All payments due to you for your services, including tips (where applicable), will be channelled to you in the agreed quantum in due course.
        6.1.9 Fellowie retains the right to suspend the processing of any transaction where it reasonably believes that the transaction may be fraudulent, illegal or involves any criminal activity or where you and/or the User breached any term in this Agreement.In such an event, you shall not hold Fellowie liable for any withholding of, delay in, suspension, forfeiture or cancellation of, any payment to you.
    6.2 For Users:
        6.2.1 Once you have completed using the Service, you are required to make payment in full to the Third Party Provider by selecting one of the payment methods available to you on the Application. Any payment pursuant to such selection will be automatic and is non-refundable.
        6.2.2 You may choose to pay the Third Party Provider for the provision of the Solution by cash or where available, by credit or debit card (“Card”), where available.
        6.2.3 If you choose to make payment by Card, you will need to register a valid Card which belongs to you in accordance with the instructions in the Application.
        6.2.4 You agree that Fellowie may verify and authorize your Card details when you first register the Card with us as well as when you use the Service.
        6.2.5 You agree that Fellowie may issue a reasonable authorization hold, which is not an actual charge against your Card or Fellowie Credit Balance, in order to verify your payment method via your Card or Fellowie Credit Balance. The hold may appear in your statement as “pending”. The authorized hold amount will be based on the upper bound fare shown at the time of your booking and may include up to the maximum extra charges (for example, tolls or booking fees, where applicable) permissible on the Application. The hold may appear in your statement as “pending”. The authorization hold is issued as a preventive measure against any unauthorized or fraudulent usage of your Card or Fellowie Credits.
        6.2.6 In the event your payment by your Card is processed overseas, you will be liable for any additional charges in relation thereto.
        6.2.7 Fellowie may suspend the processing of any transaction or disable or limit the use of the Card in the event of any error in transaction which results in decline or chargeback from the financial institution or where Fellowie reasonably believes that the Card has been used for a transaction that may be fraudulent, illegal or involves any criminal activity or where Fellowie reasonably believes you to be in breach of this Agreement.
        6.2.8 Fellowie may forfeit your Fellowie Credits where it is reasonably believed that your use of the Service may be fraudulent, illegal or involves any criminal activity, or that you have breached any term in this Agreement.
        6.2.9 You agree that you will cooperate in relation to any financial crime screening that is required and to assist Fellowie in complying with any prevailing laws or regulations in place.
        6.2.10 You shall be responsible to resolve any disputes with your Card company on your own.
7. Cancellation
    7.1 For Third Party Providers:
        7.1.1 The Users rely on you for consulting services. You agree that high and/or frequent cancellation rates or ignoring the Users’ bookings will impair the Users’ experience and negatively impact the reputation and branding of Fellowie.
        7.1.2 While you may cancel a booking, the cancellation shall be based on acceptable cancellation reasons as shown in the Application. Fellowie reserves the right to amend the acceptable cancellation reasons from time to time. A cancellation that is not based on one of the acceptable reasons or ignoring a booking may be counted in determining if your access to the Service will be temporarily restricted.
        7.1.3 If you feel you were incorrectly charged a Cancellation Fee, you may contact Fellowie via Help Centre for assistance. Fellowie reserves its absolute discretion to any refunds to you and such refunds may be credited to the payment card you used for the journey, or the Fellowie Credits or such other method as is deemed reasonable by Fellowie.
    7.2 For Users:
        7.2.1 While you may cancel a booking, cancelling before appointment time more than 24 hours is allowed, cancelling within the 24 hours of the appointment time has to be approved by the third party provider. If the third party provider rejects your cancellation request, you cannot cancel the booking.
        7.2.2 If you feel you were incorrectly charged a Cancellation Fee, you may contact Fellowie via Help Centre for assistance. Fellowie reserves its absolute discretion to any refunds to you and such refunds may be credited to the payment card you used for the journey, or the Fellowie Credits or such other method as is deemed reasonable by Fellowie.
8. Ratings
    8.1 Users and Third Party Providers may be allowed to rate each other in respect of Solutions provided.
    8.2 Every rating will be automatically logged onto Fellowie’s system and Fellowie may analyse all ratings received. Fellowie may take all appropriate actions including suspending your use of the Service without any notice or compensation to you.
9. Complaints
    9.1 Any complaints between Third Party Providers and Users must be taken up with each other directly.
10. Intellectual Property Ownership
    10.1 Fellowie and its licensors, where applicable, shall own all right, title and interest, including all related intellectual property rights, in and to the Software and/or the Application and by extension, the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Service. The Terms of Use do not constitute a sale agreement and do not convey to you any rights of ownership in or related to the Service, the Software and/or the Application, or any intellectual property rights owned by Fellowie and/or its licensors. Fellowie’s name, Fellowie’s logo, the Service, the Software and/or the Application and the third party transportation providers’ logos and the product names associated with the Software and/or the Application are trademarks of Fellowie or third parties, and no right or license is granted to use them. For the avoidance of doubt, the term the Software and the Application herein shall include its respective components, processes and design in its entirety.
11. Taxes
    11.1 You agree that this Agreement is subject to all prevailing statutory taxes, duties, fees, charges and/or costs, however denominated, as may be applicable from time to time. You shall comply with all applicable laws and take all steps required to enable, assist and/or defend Fellowie to claim or verify any input tax credit, set off, rebate or refund in respect of any taxes paid or payable in connection with the Service.
    11.2 If you are a Third Party Provider, you are accountable for paying any tax and statutory contributions due in respect of sums payable to you under or in connection with this Agreement.
12. Confidentiality
    12.1 You shall maintain in confidence all information and data relating to Fellowie, its services, products, business affairs, marketing and promotion plans or other operations and its associated companies which are disclosed to you by or on behalf of Fellowie (whether orally or in writing and whether before, on or after the date of this Agreement) or which are otherwise directly or indirectly acquired by you from Fellowie, or any of its affiliate companies, or created in the course of this Agreement. You shall further ensure that you only use such confidential information in order to use the Service, and shall not without Fellowie’s prior written consent, disclose such information to any third party nor use it for any other purpose.
    12.2 The above obligations of confidentiality shall not apply to the extent that you can show that the relevant information:
        12.2.1 was at the time of receipt already in your possession
        12.2.2 is, or becomes in the future, public knowledge through no fault or omission on your part
        12.2.3 was received from a third party having the right to disclose it
        12.2.4 is required to be disclosed by law.
13. Data Privacy and Privacy Policy
    13.1 Fellowie collects, processes, and disclose your Personal Data in accordance with its Privacy Policy on the website. The Privacy Policy applies all of Fellowie’s Services and its terms are made a part of this Agreement by this reference.
    13.2 Where applicable, you agree and consent to Fellowie, its subsidiaries and any of its affiliate companies collecting, using, processing and disclosing Personal Data as further described in our Privacy Policy.
    13.3 You acknowledge that Fellowie may disclose Personal Data of other individuals to you in the course of your use of Fellowie’s Services. You represent and warrant that you will only use such Personal Data for the purpose for which it was disclosed to you by Fellowie, and not for any other unauthorized purposes.
14. Third Party Interactions
    14.1 During use of the Service, you may enter into correspondence or transactions with third parties who display or offer their goods and/or service through the Platform or Application. Any such communication or agreement is strictly between you and the applicable third party and Fellowie and its licensors shall have no liability or obligation for any such communication or agreement. Neither Fellowie nor any of its affiliate companies endorses any applications or sites on the Internet that are linked through the Platform or Application, and in no event shall Fellowie, its licensors or its affiliate companies be responsible for any content, products, services or other materials on or available from such sites or third party providers. Certain third party providers of transportation, goods and/or services may require your agreement to additional or different Terms of Use and privacy policies prior to your use of or access to such goods or services, and Fellowie is not a party to and disclaims any and all responsibility and/or liability arising from such agreements between you and the third party providers. You acknowledge that such additional or different Terms of Use and privacy policies may apply to your use of such third party services. Fellowie is not liable for any information that you provide to or authorise us to provide to a third party, or for such third party’s collection, use and disclosure of such information.
    14.2 Fellowie may rely on third party advertising and marketing supplied through the Service and other mechanisms to subsidize the Service and/or to earn additional revenue. If you do not wish to receive such advertising and marketing, please refer to our Privacy Policy for instructions to unsubscribe or update your privacy settings.
    14.3 You agree and allow Fellowie to compile and release information regarding you and your use of the Service on an anonymous basis as part of a customer profile or similar report or analysis. You agree that it is your responsibility to take all precautions in all actions and interactions with any third party you interact with through the Service and/or advertising or marketing material supplied by third parties through the Service.
    14.4 We may include hyperlinks to other websites or content on the Internet that are owned or operated by third parties (“Third Party Links“). Such Third Party Links are not under our control and we are not liable for any errors, omissions, delays, defamation, libel, slander, falsehood, obscenity, pornography, profanity, inaccuracy or any other objectionable material contained in the content, or the consequences of accessing, any linked website. Any hyperlinks to any other websites or content are not an endorsement or verification of such websites or content and you agree that your access to or use of such linked websites or content is entirely at your own risk.
15. Indemnification
    15.1 By agreeing to the Terms of Use upon using the Service, you agree that you shall indemnify and hold Fellowie, its licensors and each such party’s affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs and/or regulatory action) arising out of or in connection with:
        (a) your use of the Service, the Platform, Software and/or the Application in your dealings with the Third Party Providers or Users (as the case may be), third party merchants, providers, partners, advertisers and/or sponsors
        (b) your violation or breach of any of the Terms of Use or any applicable law or regulation, whether or not referenced herein
        (c) your violation of any rights of any third party, including Third Party Providers or Users arranged via the Service
        (d) your use or misuse of the Service, the Platform, Software and/or the Application
        (e) where applicable your ownership, use or operation of any Vehicle, including your provision of Solutions to Users via the Service where applicable.
    15.2   By agreeing to the Terms of Use upon using the Service, you agree that you shall indemnify and hold Fellowie, its licensors and each such party’s affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys’ fees and costs and/or regulatory action) arising out of or in connection with:
        (a) your use of the Service, the Platform, Software and/or the Application in your dealings with the Third Party Providers or Users (as the case may be), third party merchants, providers, partners, advertisers and/or sponsors
        (b) your violation or breach of any of the Terms of Use, any third party terms and conditions or any applicable law or regulation, whether or not referenced herein
        (c) your violation of any rights of any third party, including Third Party Providers or Users arranged via the Service
        (d) your use or misuse of the Service, the Platform, Software and/or the Application
16. Disclaimer of Warranties
    16.1 Fellowie makes no representation, warranty or guarantee as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the Service, Software, Application or Platform. Fellowie does not represent or warrant that
        (a) the use of the Service, Software, Application or Platform will be secure, uninterrupted, free of errors or other harmful components, or operate in combination with any other hardware, software, system or data
        (b) will meet your requirements or expectations
        (c) any stored data will be accurate or reliable
        (d) the quality of any products, services, information or other materials purchased or obtained by you through the Application will meet your requirements or expectations. The Service is provided to you strictly on an “as is” basis. All conditions, representations and warranties, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby excluded to the extent permissible by law.
    16.2 Fellowie makes no representation or warranty of any kind whatsoever, express or implied, in respect of Solutions provided by Third Party Providers or any Solutions procured through the use of the Service. You agree that you shall bear all risk arising out of your use of the Service and any Solution provided by Third Party Providers and shall have no recourse to Fellowie in respect of the same.
17. Internet Delays
    The service, platform, application and/or the software may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you or the third party provider being faulty, not connected, out of range, switched off or not functioning. Fellowie is not responsible for any delays, delivery failures, damages or losses resulting from such problems.
18. Limitation of Liability
    18.1 Unless otherwise stated, and to the fullest extent allowed by law, any claims against fellowie by you shall be limited to the aggregate amount of all amounts actually paid by and/or due from you in utilising the service during the event giving rise to such claims. Fellowie and/or its licensors shall not be liable to you or anyone for. Fellowie and/or its licensors shall not be liable for any loss, damage or injury which may be incurred by or caused to you or to any person for whom you have booked the service, including but not limited to:
    18.1.1  Loss, damage or injury arising out of, or in any way connected with the service, the platform, application and/or the software.
    18.1.2 The use or inability to use the service, the platform, application and/or the software.
    18.1.3 Any reliance placed by you on the completeness, accuracy or existence of any advertising.
    18.1.4 As a result of any relationship or transaction between you and any third party provider, merchant, advertiser or sponsor whose advertising appears on the website or is referred to by the service, the application and/or the software.
    Even if Fellowie and/or its licensors have been previously advised of the possibility of such damages.
    18.2 Fellowie does not and will not assess nor monitor the suitability, legality, ability, movement or location of any third party providers including third party providers, merchants, advertisers and/or sponsors and you expressly waive and release Fellowie from any and all liability, claims or damages arising from or in any way related to the third party providers including third party transportation providers, merchants, advertisers and/or sponsors.
    18.3 Fellowie will not be a party to disputes, or negotiations of disputes between you and users third party providers including third party transportation providers, merchants, advertisers and/or sponsors. Unless you are a corporate customer with a current corporate account with Fellowie, Fellowie cannot and will not play any role in managing payments between you and the third party providers, including third party providers, merchants, advertisers and/or sponsors. Responsibility for the decisions you make regarding services and products offered via the service, the software and/or the application (with all its implications) rests solely with and on you. You expressly waive and release Fellowie from any and all liability, claims, causes of action, or damages arising from your use of the service, the software and/or the application, or in any way related to the third parties including third party transportation providers, merchants, advertisers and/or sponsors introduced to you by the service, the software and/or the application.
    18.4 The quality of the solutions scheduled through the use of the service is entirely the responsibility of the third party provider who ultimately provides suggestions, consultation to you. You understand, therefore, that by using the service, you may be exposed to incorrect information or harmful suggestions, and that you use the service at your own risk.
19. Notice
    19.1 Fellowie may give notice through the Application, electronic mail to your email address in the records of Fellowie, or by written communication sent by registered mail or pre-paid post to your address in the record of Fellowie. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by registered mail or pre-paid post) or 1 hour after sending (if sent by email). You may give notice to Fellowie (such notice shall be deemed given when received by Fellowie) by letter sent by courier or registered mail to Fellowie using the contact details as provided in the Application.
20. Assignment
    20.1 This Terms of Use as modified from time to time may not be assigned by you without the prior written approval of Fellowie but may be assigned without your consent by Fellowie. Any purported assignment by you in violation of this section shall be void.
21. Dispute Resolution
    21.1 This Terms of Use shall be governed by Thai law, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with this Terms of Use or the Service shall be referred to the Thailand Arbitration Centre (“THAC”), in accordance with the Rules of the THAC as modified or amended from time to time (the “Rules”) by a sole arbitrator appointed by the mutual agreement of you and Fellowie (the “Arbitrator”). If you and Fellowie are unable to agree on an arbitrator, the Arbitrator shall be appointed by the President of THAC accordance with the Rules. The seat and venue of the arbitration shall be Bangkok, in the English language and the fees of the Arbitrator shall be borne equally by you and Fellowie, provided that the Arbitrator may require that such fees be borne in such other manner as the Arbitrator determines is required in order for this arbitration clause to be enforceable under applicable law.
22. Relationship
    22.1 Nothing contained in these Terms of Use shall be construed as creating any agency, partnership, or other form of joint enterprise with Fellowie.
23. Severability
    23.1 If any provision of the Terms of Use is held to be invalid or unenforceable, the legality, validity and enforceability of the remaining provisions shall not be affected or impaired.
24. No Waiver
    24.1 The failure of Fellowie to enforce any right or provision in the Terms of Use shall not constitute a waiver of such right or provision.
25. Entire Agreement
    25.1 This Agreement comprises the entire agreement between you and Fellowie and supersedes any prior or contemporaneous negotiations or discussions.
26. Suspension and Termination
    26.1 You agree that we may do any of the following, at any time, without notice: (i) to modify, suspend or terminate operation of or access to the Application, or any portion of the Application (including access to your Account and/or the availability of any products or services), for any reason; (ii) to modify or change any applicable policies or terms; and (ii) to interrupt the operation of the Application or any portion of the Application (including access to your Account and/or the availability of any products or services), as necessary to perform routine or non-routine maintenance, error correction, or other changes. You and Fellowie expressly waive the provisions of Article 1266 of the Civil Code as far as necessary to terminate this Agreement without prior court decision.
27. No Third Party Rights
    27.1 This agreement does not give rights to any third parties who are not party to this Agreement.